Get your deposit back,
or we come back.
End-of-tenancy cleaning with a written deposit-back guarantee. If your check-out clerk flags any cleaning issue, we come back and put it right at no extra cost.
- Deposit-back guarantee
- Official receipt for your agent
- Short notice usually possible
- Trading in Reading since 2009
Get your price in 60 seconds
How big is the property?
Includes a full checklist clean — kitchen, oven, windows, bathrooms, floors and the rest. Equipment and products supplied. You'll pick your plan on the next screen.
Bigger than 5 bedrooms? Message us for a price.
The deposit-back guarantee
A receipt your letting agent can rely on.
On Mumsnet, one tenant was docked £80 of their deposit for forgetting the soap drawer of the washing machine. On MoneySavingExpert, another was quoted £880 for a deep clean of a house that had already been cleaned. Stories like these come up again and again in deposit-dispute threads.
Here's how we shut that down: book with the Deposit-back guarantee and you get it in writing — if your check-out clerk or inventory clerk flags any cleaning issue on the report, we come back and fix it at no extra cost. You also get an official receipt for your landlord or letting agent, to keep for the deposit scheme.
Most jobs never trigger the guarantee. It's not the bit that wins you the deposit — the standard of the clean is. The guarantee is the bit that protects you if the check-out is stricter than expected.
How the guarantee worksWhat inventory clerks check
The list that decides your deposit.
Every item that clerks pull out as a deposit-deduction reason — covered by default, not as upsells. Oven, fridge, extractor and internal windows are all included.
How it works
From "I need a cleaner" to "I got my deposit back"* — three steps.
Get your price in 60 seconds.
Pick your property size and plan. The price you see is the price you pay — no call-back queue, no bait pricing.
Reserve your booking online.
Card details direct on the site, fully secure. We confirm your cleaner within a few hours.
Your cleaner arrives with everything.
Equipment, products, the lot. They work through the inventory-clerk checklist. You get an official receipt for your letting agent.
* The Deposit-back guarantee covers the cleaning, not the whole deposit: if your check-out clerk flags anything about the cleanliness, we come back and put it right at no extra cost. It doesn’t cover damage or wear and tear, and your landlord or letting agent has to let us back in. The full terms.
Reviews
Don't take our word for it.
Every review is on our Google profile, good and bad. Read them all there.
5-star reviews from Google
Overall rating 4.5 from 100 reviews
“I booked my end of tenancy clean with this company and was really impressed. It is a big house so it was a big job, but the team were very professional and everything was cleaned to a high standard. There were just a couple of small things I noticed at the end, but the team sorted them straight away with no problem. They left the place in great condition, and I got my deposit back from the letting agent which was a huge relief as it was quite a lot of money! Excellent service all round.”
“Excellent one-off cleaning service from Berkshire Cleaning Services. The team was professional, friendly, punctual, and did a fantastic job. They paid great attention to detail and left everything looking fresh, spotless, and beautifully clean. Really pleased with the service and would definitely recommend Berkshire Cleaning Services to anyone looking for a reliable and thorough cleaning company. Thank you for the great work!”
“Really pleased with the professional cleaning service from Berkshire Cleaning Services. The communication was excellent from start to finish, and the cleaners did a great job. They were professional, thorough, and left everything looking fresh and clean. Would definitely recommend their services!”
Common questions
The things tenants ask before booking.
What if the check-out clerk flags something?
Send us a numbered list of what the clerk flagged within 7 days of getting the check-out report and, as long as nobody has used the property since, we come back and put it right at no extra cost. That's the deposit-back guarantee — it's the whole reason this service costs more than a Value clean. Most jobs never need it; the guarantee just means we come back and put it right if yours does.
Can my letting agent reject it because it's not from their 'preferred' cleaner?
They cannot legally require a specific provider, and they cannot legally require professional cleaning at all under the Tenant Fees Act 2019. What they can do is reject the standard — which is why you get an official receipt, and why we'll return free if a clerk flags a cleaning issue. You hold the leverage, not them.
How quickly can you come?
Most end-of-tenancy bookings get a slot within 24-72 hours. If you're moving out this weekend and just realised, message us on WhatsApp — we can usually find someone same-day or next-day for the right slot.
Do you bring everything you need?
Yes — equipment, products, vacuum, the Rug Doctor Pro for carpets. You don't need to provide anything except access to the property.
How does payment work?
You reserve your clean by paying our booking fee online. We confirm your cleaner, usually within a few hours. The cleaner's fee is paid directly to them on the day by cash or bank transfer. The cost breakdown is shown on your booking confirmation.
What if I want a cheaper option without the guarantee?
Pick the Value option in the calculator. It's hourly (from £170 for 6 hours), no return-visit guarantee, but the same cleaners doing the same work — the difference is you carry the risk if it doesn't pass inspection.
60 seconds. Your price. Your slot. Your guarantee.
The bit that takes the longest is choosing studio or 1-bed.