Trust
Seventeen years.
Family-run, with a real person on WhatsApp.
Christine started Berkshire Cleaning Services in 2009 and still owns and runs it, with her son Oliver. A real person in our office answers every message. The vetting, insurance and safeguards we use to keep this trustworthy are below — in plain English.
Christine
Founder · since 2009
Christine started BCS as a single mum in Reading in 2009, after a stint advertising in the Spar window and posting hand-typed leaflets through Caversham doors. She still owns and runs the business.
Oliver
Director · since 2017
Christine’s son. He built the new website and booking system, and looks after the technology behind BCS.
Reviews
What customers say, unfiltered, on Google.
Every review is on our Google profile, good and bad. Read them all there.
5-star reviews from Google
Overall rating 4.5 from 100 reviews
“I booked my end of tenancy clean with this company and was really impressed. It is a big house so it was a big job, but the team were very professional and everything was cleaned to a high standard. There were just a couple of small things I noticed at the end, but the team sorted them straight away with no problem. They left the place in great condition, and I got my deposit back from the letting agent which was a huge relief as it was quite a lot of money! Excellent service all round.”
“Excellent one-off cleaning service from Berkshire Cleaning Services. The team was professional, friendly, punctual, and did a fantastic job. They paid great attention to detail and left everything looking fresh, spotless, and beautifully clean. Really pleased with the service and would definitely recommend Berkshire Cleaning Services to anyone looking for a reliable and thorough cleaning company. Thank you for the great work!”
“Really pleased with the professional cleaning service from Berkshire Cleaning Services. The communication was excellent from start to finish, and the cleaners did a great job. They were professional, thorough, and left everything looking fresh and clean. Would definitely recommend their services!”
“Really happy with the results of my moving out clean last week. They turned up on time and got straight to work. Everything was cleaned properly and they didn’t rush it. Hard to find good cleaners these days but I would definitely use them again in future.”
Safeguards
The boring stuff that matters when a stranger is in your home.
Vetted before the first job
We check every new cleaner's experience, transport, kit and insurance before they take a job. School work uses DBS-checked cleaners.
Judged on every clean
The reliable cleaners get the most work, and anyone who doesn't turn up comes off our list straight away.
DBS on request
Cleaners who work in schools are DBS-checked. Want your home cleaner DBS-checked too? Just ask (there's a fee for the check).
Public liability
£10m public liability cover via Direct Line (policy renews November 2026), covering every job we arrange. Most of our contractors also carry their own policy as part of their contractor terms.
Key-safe protocol
We recommend a key safe, so your key never leaves the property. If a cleaner has to collect a key from you or your letting agent, there's a £10 charge.
HMRC-validated contractor model
BCS uses an independent-contractor model. HMRC investigated this arrangement and deemed BCS fully compliant. Each cleaner runs their own books and pays their own tax.